Privacy Policy

Part 1 – What Do We Do With Your Information? When you purchase something from our store, we collect personal information such as your name, address, and email address. We also collect your IP address and device/browser information during checkout for security, anti-fraud, and verification purposes.

Part 2 – Consent By using this website and completing a purchase, you confirm that you have read and agree to this Privacy Policy. We imply your consent when you provide personal information to complete a transaction, place an order, or access a product. This consent applies to the collection and use of your data for processing your order and protecting both parties from fraudulent activity. For secondary purposes (e.g., marketing), we will request your explicit consent or provide an option to opt out. You can withdraw your consent anytime by contacting us at: support@vfxgraphix.com.

Part 3 – Disclosure We may disclose your personal information if required by law, to protect our legal rights in the event of chargebacks, fraud, or disputes, or if you violate our Terms of Service.

Part 4 – Third-Party Services & Payment Processing We use Paddle as our Merchant of Record and primary payment processor. Paddle acts as an independent data controller for the purpose of processing your purchase and handling global tax compliance (VAT/Sales Tax). When you make a purchase, your payment data is handled directly by Paddle under their own security standards and Privacy Policy. We recommend reviewing Paddle's Privacy Policy at paddle.com to understand how your information is handled.

Part 5 – Links & Analytics When clicking on external links, you leave our website and are no longer covered by this Privacy Policy. We use Google Analytics to understand user behavior and improve the experience. This includes tracking geographic location, browser type, and pages visited.

Part 6 – Security We follow industry best practices to protect your data. All sensitive information during checkout is encrypted using Secure Socket Layer technology (SSL). While no method of transmission over the internet is 100% secure, we take every reasonable precaution to protect your personal information.

Part 7 – IP Logging & Fraud Prevention Your IP address is logged during transactions and may be used as evidence in the event of a chargeback or fraudulent claim. This helps verify the legitimacy of purchases and protects both our customers and our business.

Part 8 – Age of Consent By using this site, you confirm that you are of legal age in your country of residence, or have obtained the necessary consent from a guardian.

Part 9 – Changes to This Policy We reserve the right to change this policy at any time. Updates will be posted on this page. Continued use of the site after changes implies your acceptance.

Contact Information For questions, data access requests, or complaints, contact us at: support@vfxgraphix.com.